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Design and development by High Contrast

We’re Majorel. We design, deliver, and differentiate customer experience on behalf of some of the world’s most respected brands.

Founded initially as part of Arvato CRM, Majorel Romania established its first site in June 2010 in Brasov. We started with a team of 28 people.

At present, we have grown exponentially to over 1200 employees with a strong footprint in four cities: Brasov, Bucharest, Sibiu, and Cluj Napoca.

Our services include customer care, inbound, outbound, email and chat services, back office financial activities, technical support, pre, and post-sales, as well as sales campaigns.

Find out more about our company by accessing our global website.
1200 employees
4 locations
84% of our people recommend
Majorel as a great employer

Get to Know Us

Get to know us!

Discover our story.

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Meet our Recruiters

Bianca Sabău

Bianca Sabău

Recruitment Specialist

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Mădălina Bunică

Mădălina Bunică

Recruitment Specialist

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Cristina Poenar

Cristina Poenar

Recruitment Specialist

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Mihaela Crețu

Mihaela Crețu

Recruitment Specialist

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Meet our Management

Alex Cogălniceanu

Alex Cogălniceanu

IT Manager

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Tudor Teodoridis

Tudor Teodoridis

Service Delivery Manager

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Alexandra Tureschi

Alexandra Tureschi

HR Manager

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Alexandru Lenghel

Alexandru Lenghel

Operational Manager

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Anca Burghelea

Anca Burghelea

Marketing Coordinator

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Cosmin Roșu

Cosmin Roșu

Service Delivery Manager

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Dan Achim

Dan Achim

Operational Manager

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Daniela Micusan

Daniela Micusan

General Manager

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Gabriela Praja

Gabriela Praja

Financial Manager

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George Stroia

George Stroia

Project Manager

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Maria Savu

Maria Savu

Operational Manager

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Șerban Streza

Șerban Streza

Service Delivery Manager

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Bianca Sabău

Recruitment Specialist

I have been working at Majorel since 2012, and I feel I am growing with the company every day. I work with a great group of people that transform work into a great pleasure.

Mădălina Bunică

Recruitment Specialist

Being a recruiter is like climbing a mountain: a lot of work, but with a lot of fun, and at the end of the day, the view is awesome from the top.

I love meeting new people, the interactions, the dynamics, and the team I’m working with. That’s the definition of the #perfectjob.

Cristina Poenar

Recruitment Specialist

4 years ago, I joined the HR team in Brasov. During this time, I’ve had the opportunity to interact with different types of people, helping them to find that perfect role that truly matches their personality and expertise within the company. This constantly brings me joy and satisfaction both professionally and personally.

Mihaela Crețu

Recruitment Specialist

Joy and professionalism describe both the selection process within Majorel and me. We work every day on a huge puzzle with the challenge of finding the most suitable candidate for each position. Details are those that will have a major impact on candidates, businesses, and the community, and the recruitment team I am a part of is always a step ahead. How could you not love such a job?

Alex Cogălniceanu

IT Manager

I’m driven by this constantly changing environment, some are afraid of this, but for me this is the fuel that makes me go further. I like the dynamic process, the unpredictability of things, the flow’s speed, this motivates me the most: to make the impossible possible, every single day.

Tudor Teodoridis

Service Delivery Manager

The driving reason that brings me to work every day is the people around me: fun and passionate, smart, and dedicated, enthusiastic, and creative. The people at Majorel are truly remarkable, and they continuously support me in reaching the next best version of myself.

Alexandra Tureschi

HR Manager

I definitely love the day to day vibe, the connection between people, and the great opportunities our industry continues to offer. Being surrounded by passionate people with great potential and a positive attitude brings the best out of you no matter the circumstance.

Alexandru Lenghel

Operational Manager

I’ve been working for Majorel since its early days.

What I really love about my job is the fact that every day brings a new opportunity to grow and develop yourself together with the people around you.

The chance to see how people grow to overcome the challenges faster, better, and much more effective is something that drives me every day.

Anca Burghelea

Marketing Coordinator

I‘ve never felt more creatively pushed, motivated, appreciated, and utterly inspired working within Majorel. Here, I found the perfect mix between talent and technology, two drivers that create our people-oriented culture. I’m feeling very fortunate to be part of it! 

Cosmin Roșu

Service Delivery Manager

I have worked on many lines of businesses within Majorel where I have really seen people empowered to develop beautiful careers within the organization.

The environment is purely designed to encourage people towards developing their skills and competencies, and I can only be glad that I can take part in shaping paths towards success.

Dan Achim

Operational Manager

During the 5 years within Majorel, I have learned that it’s all about the great people here, about adaptability, and a certain openness of mind.

It’s really satisfying to work as a team to find solutions to problems concerning our activities.

Daniela Micusan

General Manager

Majorel employees are differentiated by a particular kind of drive – we are always driven to go further and to do the best we can every single day. We encourage creativity, proactivity, passion, building a culture of openness, and trust. We are prepared to provide you with an environment that will let you thrive.

Gabriela Praja

Financial Manager

Being part of change and evolution is every day’s essence. Working within Majorel provides me valuable opportunities to create a team ready to build a better future.

George Stroia

Project Manager

Since I started working in this company in 2012, I’ve been given the chance to take great responsibilities, achieve personal peak performances, evolve people and myself & work with different teams to achieve our goals.

The greatest challenges let us evolve the most!

Maria Savu

Operational Manager

My journey within Majorel challenged every aspect of my professional development. I am grateful to be working in such a diverse and global team. The sky is the limit if you push yourself to succeed – this is my most important lesson learned in Majorel.

Șerban Streza

Service Delivery Manager

What drives me the most is working with people that bring a valuable contribution in building a team ready to conquer the impossible.